Best Western Clifton Hotel - Folkestone

The Leas, Clifton Gardens, Folkestone, United Kingdom, CT20 2EBshow map
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Highlights
7
Very goodBased on  227 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 3 Star Hotels in United Kingdom

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Overview

The traditional Best Western Clifton Hotel is a 3-star accommodation featuring 24-hour room service, concierge service and newspaper service. Since 1864, it has been hosting guests in the heart of Folkestone.

The property is located within a 10-minute walk from the city center. Such Folkestone sights as Eurotunnel UK and Dover Castle are all within reach.

Best Western Clifton Hotel overlooks a valley and a harbour and provides quick access to a sandy beach.

Folkestone Town Centre, Civic Centre (adj) bus stop is 150 meters away from the hotel and a 5-minute walk is enough to get to Folkestone Central Railway train station. London Southend airport can be reached by car.

Rooms

With a captivating view over the sea, 80 rooms offer climate control, Wi-Fi, multi-channel TV, a personal computer and ironing facilities along with a private bathroom featuring a bathtub, a shower and a hairdryer. Some rooms feature views over English Channel. Other comforts include a microwave, a dishwasher and a fridge for self-catering.

Eat & Drink

The small on-site restaurant specializes in international cuisine. The large café bar features billiards and a terrace. Guests can share a meal in The Lavender Tea House and Beano's Vegetarian Cafe Bar, located about 750 meters away.

The hotel offers a continental breakfast at the price of GBP 8.50 per person per night.  You can start your day with a full english breakfast, which costs GBP 10.50 per person per night. 

Services

There are car and bicycle rentals available on site.

Relax

The property features cribs, high chairs and a special menu for children.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Paid Private parking is possible at a location nearby.

Year renovated:   2010.  Number of floors:   5.  Number of rooms:   80.

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Facilities
Wi-Fi
Parking

Paid parking

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Cafe

Snack bar

Laundry
TV

Flat-screen TV

Elevator

Lift

Sports & Fitness

  • Hiking
  • Fishing

Services

  • 24-hour room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant with air conditioning
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Paid babysitting/ Child services
  • Children's buffet
  • DVDs/ Videos for children
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Sun terrace
  • Garden area
  • Leisure/ TV room

Room view

  • Sea view

Room features

  • Air conditioning
  • Heating
  • Free in-room safe
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Washing machine
  • Bathrobe
  • Free toiletries

Self-catering

  • Electric kettle
  • Oven
  • Cooker

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Local calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 2 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 16 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Royal Victoria HospitalRoyal Victoria Hospital3300 ft
Folkestone Central Railway StationFolkestone Central Railway Station2300 ft
Folkestone HarbourFolkestone Harbour3400 ftThe Stade
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Eurotunnel UKEurotunnel UK2.5 mi
Dover BeachDover Beach6.9 miSeafront, Dover
Dover MuseumDover Museum7.0 miDover Discovery Centre Market Square
Dover CastleDover Castle7.4 miCastle Hill Road
White Cliffs of DoverWhite Cliffs of Dover8.2 miUpper Road Langdon Cliffs
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Getting around
Airports
Lydd (LYX)13.1 mi
Rochester (RCS)34.7 mi
Train
Folkestone Central Railway Station2700 ft
Eurotunnel UK2.6 mi
Bus
Bus stop400 ft
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Reviews
7.0
Very goodBased on  227  reviews
  • 8.8
    Superb

    Staff very good - moved me to another room with no hesitation after first one was not quite right. Hotel has an old English charm about it. Quite rare these days. Didn't try the food so no comments on that front.

    Parking - bit hit and miss. Can be free if you are lucky to get a spot outside the hotel.

  • 4.2
    Guest rating

    location

    surly breakfast staff, little grasp of the English language. cobwebs hanging from smoke detector in our room, (345) vastly overpriced breakfasts with no menu to view.

  • 3.2
    Guest rating

    Nothing

    It was more like a DSS flat than a hotel room. I am a Diamond card holder and the room I was given was absolutely disgusting. The place is shabby and smelt fusty. The staff are appalling, unwelcoming, not very friendly or helpful and their command of the English language was sadly lacking. The following night I stayed in the Hotel de Paris in Laval France, another Best Western and the staff in that hotel spoke better English!!! and were significantly more helpful and accommodating.

  • 10.0
    Exceptional

    Breakfast was superb, with plenty of choice and fresh and hot. Rooms really clean. Staff very helpful and polite.

    Nothing

  • 8.8
    Superb

    Friendly staff and no fuss booking in and checking out .

    Nothing

  • 4.2
    Guest rating

    Nothing

    Found cockroach in bathroom cleanliness not good at all complained but nothing was done will be wrighting a letter as very disappointed

  • 3.8
    Guest rating

    location

    The room was poorly serviced daily, the room was not hoovered in 3 days , tea & coffee was not replenished .

  • 8.8
    Superb

    Pleasant venue, excellent dinner, helpful staff and an excellent location for Eurotunnel travellers

  • 10.0
    Exceptional

    The twin bed room we stayed in was very spacious, and we could see the sea from the window! (I travelled with my daughter, so none of your questions re "solo/couple" apply.

    Whilst the shower was excellent, both of us had difficulty in climbing into, and out of the bath, and would much prefer just a shower cubicle,and no bath. I don't know if this is available, as I booked the room on the Intenet.

  • 9.2
    Superb

    The staff were extremely helpful and we really enjoyed our time there.

    Parking is limited. The toilet rolls are behind the toilet - poor design (but not sure where you would put it otherwise) Did not realise that breakfast was not included in room price.

  • 9.6
    Exceptional

    the staff are the hotel's strongest asset - very friendly and very helpful. it has a good location and it feels a bit out of time which is a strength too

  • 6.6
    Good

    it was close to the location I was visiting.

    Children weren't allowed in the bar so not very family friendly.

  • 7.8
    Fabulous

    Easy wifi access in the bedroom

  • 10.0
    Exceptional

    Excellent room - visiting family so did not use facilities.

  • 10.0
    Exceptional

    Enjoyable weekend stay with minimum of fuss. Staff were pleasant and helpful. Location ideal. Will come again !

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Highlights
7
Very goodBased on  227 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 3 Star Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 16 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Lydd (LYX)13.1 mi
Rochester (RCS)34.7 mi
Train
Folkestone Central Railway Station2700 ft
Eurotunnel UK2.6 mi
Bus
Bus stop400 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
0Guests / room
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